Tour Quotation

• Conditions: This price is applicable for a private group of 20 adults or more and excludes round-trip airfare.
• Validity: The quotation applies until 2026, excluding public holidays and Tet.

Child Tour Price Policy

Children are expected to co-sleep with parents (no separate bed).

• Under 5 years old & less than 1m in height: Free of charge.
  • Note: Each family is allowed only one free child. The second child will be charged 50% of the adult tour price.
• From 5 - 9 years old and from 1m - 1.3m: 80% of the tour price.
• 10 years old or more & over 1.3m: 100% of the tour price.

Services Included

• Transportation: New, modern air-conditioned tourist cars with professional drivers.
• Accommodation: 5-star standard hotel (2 guests/room), specifically the Novotel Danang Premier Han River or equivalent.
• Meals: 04 breakfasts at the hotel, 02 buffet meals, and 06 standard main meals.
• Admission: One-time entrance tickets to attractions in the program, including the round-trip cable car to Ba Na Hills and entrance to Than Tai Mountain Tourist Area.
• Guide: Professional English-speaking tour guide throughout the journey.
• Insurance: Regulated travel insurance.
• Gifts: Travel hats and daily drinking water (01 bottle of 500ml/person/day).

Services Not Included

• Taxes: VAT 8%.
• Personal Expenses: Drinks during meals, excess baggage, telephone bills, and laundry.
• Optional Activities: Tickets for shows, games, or sightseeing outside the scheduled program.
• Surcharges: Single room surcharge.
• Logistics: Visas, immigration procedures, and round-trip air tickets.
• Mandatory Tips: 5 USD/Day/Person for the guide and driver.

Deposit & Cancellation Terms

• Deposit: 70% of the total tour value must be transferred within a maximum of 12 hours after the price is agreed upon.
• Cancellation Penalties:
  • After booking: Forfeiture of deposit plus 100% of air/train tickets.
  • 20-30 days before departure: 50% of tour price plus 100% of tickets.
  • 10-20 days before departure: 70% of tour price plus 100% of tickets.
  • 5-10 days before departure: 90% of tour price plus 100% of tickets.
  • Within 05 days before departure: 100% of the total fee.
• Holidays: Bookings for holidays are non-refundable, non-cancelable, and non-changeable.

Important Price Notes

• Separation Fee: To ensure the tour price, guests must follow the itinerary. A separation fee of $100/day/person applies if you split from the group.
• Group Size Changes: If the number of guests increases or decreases, the unit price will be recalculated according to the actual group size.
• Currency Fluctuations: Expenses may change if the foreign exchange rate increases or decreases suddenly at the time of departure.

Visa Application Requirements

• Passport: Must be valid for more than 6 months from the tour's end date. You are required to provide a scan of your passport, including all pages with existing visas and entry/exit stamps. You must also bring your original passport with you on the journey.
• Photo Specifications:
  • Quantity: 01 photo (size 4 x 6 cm).
  • Background: Must be a white background.
  • Attire: Do not wear white shirts.
  • Appearance: Do not wear glasses; the photo must be taken straight, clearly revealing your face, forehead, and ears.
• Travel History: You must provide information regarding countries traveled within the last 3 years, including the specific length of stay in each country.
• Timeline: Group visa procedures must be finalized at least 10 working days in advance.

Information for Foreigners & Overseas Vietnamese

• Required Documents: You must carry your original passport along with a valid entry visa, green card, or visa exemption book.
• Entry Stamp: These documents (whether affixed to the passport or as a loose sheet) must feature a Vietnam entry stamp and be valid for check-in according to aviation regulations.

Important Liability Notes

• Service Inclusion: Please note that visas and immigration procedures are not included in the standard tour price.
• Refusal of Entry/Exit: The travel agency is not responsible if a guest is refused entry or exit by the Immigration Department of Vietnam or the host country due to personal reasons or document issues.
• Refund Policy: In the event a customer cannot check in or join the tour due to personal identity/document issues, the program costs will not be refunded.

Insurance Policy

• Type of Insurance: Regulated travel insurance.
• Inclusion: This service is included in the tour package.
• Provider’s Responsibility: The service provider is responsible for purchasing travel insurance for the guests to cover the journey according to the announced schedule.
• Health Risk Policy:
  • Guests are required to bear all expenses incurred outside the tour program related to the settlement of health risks, such as additional accommodation, transportation, and medical examination or treatment costs.
  • Reimbursement: Only expenses that fall within the specific category of travel insurance will be reimbursed by the Insurance Company in accordance with their standard regulations.
• Exclusion of Liability:
  • The travel agency is not responsible if a guest is refused entry or exit by the Immigration Department of Vietnam or the host country due to personal identity or documentation issues.
  • In cases where a guest cannot check in or join the tour due to personal document issues, the costs of the program will not be refunded.